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£300m bid for Portman ‘untrue’

£300m bid for Portman ‘untrue’

by Jonathan Fine | Jun 6, 2018 | Acquisitions, Movers and shakers, News

A source close to Portman Dental Care has confirmed that reports of a £300m buyout bid by a Swiss investor are untrue and the chain is simply refinancing. Sky News reported that Jacobs Holding, which bought Southern Dental last year, was heading a pack of punters for...
Bad reviews are a huge opportunity, not a problem

Bad reviews are a huge opportunity, not a problem

by Jonathan Fine | May 23, 2018 | Branding, Business growth, Communications, Online reviews

In any service or retail business, online reviews from customers are valuable because they generate new business. But people often forget they do something else too: they provide concrete material on which to base improvements to your services. This can backfire if...
Average retirement age for dentists is not 74

Average retirement age for dentists is not 74

by Jonathan Fine | Apr 18, 2018 | Disposals, Exit plan, Planning, Retirement, Tax, Wealth management

The average dentist currently works to age 74 according to Practice Exchange, the online job and course board. It’s an extrapolation from US figures that show average retirement age for dentists in 2001 as 64.8, rising to 69.3 in 2011. But it feels wrong. Granted, the...
Don’t do a Jamie and expand whatever

Don’t do a Jamie and expand whatever

by Jonathan Fine | Apr 4, 2018 | Business growth, Leadership, Planning

Dental business blogs — this one included — always go on about business growth being de facto a good thing. But rapid expansion without strategic planning can be counterproductive. Jamie Oliver’s misadventures are a perfect example. In February one of our clients...
Overwhelmed? 4 emergency steps to prioritise tasks, fast

Overwhelmed? 4 emergency steps to prioritise tasks, fast

by Jonathan Fine | Mar 28, 2018 | Leadership, Mental health, Planning

Whenever I feel overwhelmed by conflicting priorities (which doesn’t happen that often) I use the technique below. I recently shared it with a client who had moved into overload and they found it helpful, so my offer is to perhaps file it as a resource for the next...
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Some pointers on clinical photography

On a video and photography shoot we just did our photographer got loads of support from the social media manager, who had a background in photography and knew what he was after. Natalia...

You miss a flight despite being on time. Stressed?

Is stress good or bad? We seem to be universally conditioned to view it negatively. How often have you heard these? "He's off work due to stress." "Her stress levels are too high, she's...

Leadership capital: how much do you have?

I sometimes struggle trying to explain to my clients how to maintain goodwill and buy-in from your team. How to be seen to go the extra mile consistently. Some leaders have the incredible...

fine words

Learn from these slick freedom fighters

Don't you just love disrupters? I do. They turn the tables and make life exciting. "Open for a lifestime supply of confidence" are the tantilisating words, written in large white font, on...

How do you deal with the recruitment crisis?

It's hard to recruit the right dentist. Maybe that's because recruitment is a tricky business. But something strange has happened since I wrote Moonwalking For Dentists in 2014. That book...

Do you need a communications strategy like this?

Imagine you’ve got the best clinical team in the world, covering all the specialities, and a state of the art clinic with heavy investment in the latest CBCT scanner, CEREC and intra-oral...

Learning to become a leader: making my dreams reality

Dr Jonny Cochrane has achieved a lot since he took over The Bristol Dental Practice in March, aged 30, after working there as an associate for four years. He's hired 31 staff, built a sixth...

You never stop learning

Dear reader, this blog is nothing to do with dentistry and everything to do with understanding yourself. My sad little tale starts about 25 years ago when I was in advertising. I was working...

What can dentistry learn from the leaders in corrective eye surgery?

The quick answer is nothing, but perhaps we should reverse the question, what can Optical Express learn from UK and Irish dentistry? An awful lot. The purpose of this blog is to illustrate...

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