by Zac Fine | Feb 28, 2018 | Exit plan, Finance, NHS
Surprisingly, satisfaction with NHS dentistry services was as high as 57% in 2017 — pretty much the same as the year before, according to a survey conducted by British Social Attitudes. Quite remarkable given the rising tide of pain over the mad NHS quota system. It’s...
by Jonathan Fine | Feb 21, 2018 | Admin, Finance
Typically we use suppliers because we get into a habit, and usually existing customers are treated less well in terms of incentives, pricing and even service delivery than new customers. In essence they get taken for granted. If you want to fix that then I strongly...
by Jonathan Fine | Feb 14, 2018 | Branding, Pricing
The massive and sustained growth in private dentistry has been fuelled principally by the provision of high value treatments like implants and adult orthodontics. The vast majority of these new patients originate from a web search. Inevitably, as the market has grown...
by Jonathan Fine | Feb 7, 2018 | Advertising, Business growth, Communications, Online marketing, Website
In the last two months no fewer than four of my clients have won significant national dental awards in the UK and Ireland. The question is do they actually do your practice any good or are they a waste of time and money? The awards are free to enter, they typically...