2020’s biggest dental disrupter? HMRC
It's not the crashing retail rental values, the fallout from the general election, the NHS or even the...
The disruptive therapist business model: a case study
When the GDC gave direct access the green light in 2013 it created an incredible opportunity for significantly...
What if associates paid for materials…and were happier?
How do you pay your associates? Like everybody else, no doubt, you give them a percentage of the...
Brexit border trade blossoms for Belfast dentist
As another two cabinet ministers quit yesterday, including the second Brexit secretary, we came across this story about...
How much will a new patient cost you in 2019?
Before I became a dental management consultant I spent 30 years working as an advertising agent in the...
Insurance gets messier on October 1
The Insurance Distribution Directive (IDD) comes into force on October 1. No idea what it is? Neither had I...
They’re key to growth, but why do 25% of business managers in dentistry fail?
If you’ve ever appointed a business manager, were they or are they effective? By effective I mean do they...
Save £16k a year on patient plan fees, soon…
The idea of personally transferring hundreds or thousands of direct debits has always been a deterrent for reviewing...
Real-world balms for burnout in dentistry
When financial or social pressure leads us to behave in ways that we don’t agree with, we are...
GDPR: can you still send reminders to existing patients?
When GDPR laws come into force on May 25 you’re going to need consent from patients for each...