My order out of chaos graph™
Working as a consultant to dental practice owners I have become convinced of the value of a tool...
Will your business manager take you to 2030?
A good business manager (BM) in dentistry can seem chimeric. You can do your best to recruit the...
Your treatment coordinator is your salvation
The next five years in UK and Irish dentistry are all about retailisation, a process that's already in...
You’re paying Google tax, why not make it count?
We're all paying a Google tax. It has a monopoly, or near enough, in online search around the...
Backlinks don’t work anymore. Wrong
We’ve been hearing that it’s now common for agencies to tell their clients that search engine optimisation (SEO)...
They’re key to growth, but why do 25% of business managers in dentistry fail?
If you’ve ever appointed a business manager, were they or are they effective? By effective I mean do they...
My power cut halfway through 2 implants
Have you ever wondered how you’d cope if the lights went out during surgery? It never happens, apart...
EBITDA is only meaningful if you pay yourself properly
If you run a dental practice, or any other business, you will have heard of EBITDA: earnings before...
Making those painful IT decisions easier
Making those painful IT decisions easier By Robert Powell. February 22, 2017. There are so many difficult decisions to make...
Staring at information causes blindness
Staring at information causes blindness By Jonathan Fine. December 30, 2016. I reckon you’ve probably heard the phrase “if you...