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Be careful what you wish for

Be careful what you wish for

by Jonathan Fine | Jun 3, 2019 | Acquisitions, Buying & selling, Finance, News

CORRECTION JUNE 4 2019: this article implies that Henry Schein’s client received a 100% mortgage to include refurbishment and equipment, the originating piece stated that the team at Henry Schein will also work together with her on the next even more exciting phase of...
Are you on the safe facial aesthetics list?

Are you on the safe facial aesthetics list?

by Jonathan Fine | May 2, 2019 | Business growth, Communications, Facial aesthetics

The UK facial aesthetics industry is now thought to be worth £2.75bn. It’s been six years since the Keogh Report, a review on cosmetic treatments by NHS medical director Professor Sir Bruce Keogh, but despite his recommendation that fillers be made prescription,...
What if associates paid for materials…and were happier?

What if associates paid for materials…and were happier?

by Jonathan Fine | Apr 10, 2019 | Costs

How do you pay your associates? Like everybody else, no doubt, you give them a percentage of the gross they generate. But how come you don’t charge them a percentage of the material costs? One of my clients came up with this idea recently. Her associates do a lot of...
Could you be seeing three horizons?

Could you be seeing three horizons?

by Jonathan Fine | Apr 3, 2019 | Business growth, Planning, Wealth management

In March I co-ran a course for Fine Company clients with my son Dan and it was, to put it mildly, a moving experience. Not just for me but for the delegates and Dan too. We were collaborating in such a way that it was very powerful. Dan, a consultant at Hive Business,...
8 reasons to do facial aesthetics

8 reasons to do facial aesthetics

by Jonathan Fine | Feb 27, 2019 | Facial aesthetics, Treatment modalities

Back in June 2017 I wrote an article praising the customer-centric homepage of Sk:n, a cosmetics chain that at the time had 46 clinics in the UK. It had five more when it was bought for £35m earlier this month. The buyer, private equity firm TriSpan, which owns the...
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My first year: best and worst decisions as a principal

Dr Jonny Cochrane at The Bristol Dental Practice is about to complete his first year as an owner. He's 31. His learning curve has been extreme as a first timer because he's gone big, fast....

The man who can smash your associates’ glass ceiling

Michael Sernik is a one man global revolution in dentist-patient communication. His technique goes to the heart of what usually frustrates serious practice growth: the limited ability of...

Your biggest challenge for the next decade. And your solution

For me, as a management consultant, the salient feature of the past 10 years in dentistry has been the end of the easystreet sole trader lifestyle. Today practice owners must run proper...

fine words

How to survive the 20s

At the back end of last year the Fine and Hive teams spent a day in a beachside hotel wondering about the next 10 years in dentistry. We split into groups and brainstormed the main themes,...

ASA bid to freeze Botox posts on social media

January 31st. Tax deadline. It's also the day the Advertising Standards Authority (ASA) starts going after Botox ads on social media in the UK. It will be pulling down posts that can be...

Is rudeness crippling your business?

When we're rude to colleagues, the evidence is overwhelming that we perform worse and this is particularly the case when we're doing something complex in a team, like dentistry. In medicine...

Will your business manager take you to 2030?

A good business manager (BM) in dentistry can seem chimeric. You can do your best to recruit the right person but then you can only hope and trust that they will deliver. That transition...

Your treatment coordinator is your salvation

The next five years in UK and Irish dentistry are all about retailisation, a process that's already in full swing but has some way to go. The dental practices and small groups that have...

You’re paying Google tax, why not make it count?

We're all paying a Google tax. It has a monopoly, or near enough, in online search around the world. Some countries want to enforce fair competition but the juggernaut, based in the US,...

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