by Jonathan Fine | Feb 27, 2019 | Facial aesthetics, Treatment modalities
Back in June 2017 I wrote an article praising the customer-centric homepage of Sk:n, a cosmetics chain that at the time had 46 clinics in the UK. It had five more when it was bought for £35m earlier this month. The buyer, private equity firm TriSpan, which owns the...
by Zac Fine | Jul 25, 2018 | Business growth, Leadership, Movers and shakers
After mistaken reports of a £300m buyout by Southern Dental, Portman Dental Care has refinanced, with Core Equity Holdings acquiring Livingbridge’s stake. I caught up with CEO Sam Waley-Cohen, who has his shoulder at the wheel again after a short break. Sam, how are...
by Zac Fine | Sep 6, 2017 | Acquisitions, Disposals, Exit plan, Leadership, Movers and shakers, Site finding
Customer service in dentistry has come a long way in the past 15 years. The best practices blend clinical excellence with a customer-centric sensibility. There’s more choice, more transparency, and business processes are evolving. A notable ingredient in this...
by Jonathan Fine | Apr 2, 2017 | Acquisitions, Blog, Exit plan, Retirement, Site finding, Wealth management
Grab your lifevest, the goodwill bubble’s burst By Jonathan Fine. April 2, 2017. Last week I read a barnstorming blog about what’s happening at the top of the dental corporate food chain by Sachin Nandha, a venture capitalist from Leicester who wants to build a...
