by Zac Fine | Feb 19, 2020 | Business growth, Leadership, Movers and shakers, Self care, Treatment co-ordinators
Dr Jonny Cochrane at The Bristol Dental Practice is about to complete his first year as an owner. He’s 31. His learning curve has been extreme as a first timer because he’s gone big, fast. Some things went wrong, but he’s come out stronger. Many...
by Zac Fine | Jan 15, 2020 | Leadership, Mental health, Patient journey, Self care, Training
When we’re rude to colleagues, the evidence is overwhelming that we perform worse and this is particularly the case when we’re doing something complex in a team, like dentistry. In medicine this ubiquitous problem is being recognised as a formidable...
by Jonathan Fine | Dec 21, 2019 | Business growth, Communications, Patient journey, Performance reporting, Treatment coordinator, Workshop
The next five years in UK and Irish dentistry are all about retailisation, a process that’s already in full swing but has some way to go. The dental practices and small groups that have already nailed this are outperforming the corporates and redefining the...
by Stewart Roode | Dec 12, 2019 | Advertising, Business growth, Communications, Inbound marketing, Online marketing, Patient journey, Performance reporting
We’re all paying a Google tax. It has a monopoly, or near enough, in online search around the world. Some countries want to enforce fair competition but the juggernaut, based in the US, ploughs on. Alphabet Inc, created through a corporate restructuring of...
by Guest | Nov 14, 2019 | Communications, Cosmetic dentistry, Digital Smile Design, Facial aesthetics, Patient journey
On a video and photography shoot we just did our photographer got loads of support from the social media manager, who had a background in photography and knew what he was after. Natalia Quinteros ran around setting up shots, helping with lighting and getting people...
by Jonathan Fine | Sep 4, 2019 | Patient journey, Treatment co-ordinators
The quick answer is nothing, but perhaps we should reverse the question, what can Optical Express learn from UK and Irish dentistry? An awful lot. The purpose of this blog is to illustrate how far UK and Irish dentistry has developed in terms of the patient journey...
