The Sernik System For Big Case Dentistry: How to guide sceptical patients to want what they need without sales pressure

by Jonathan Fine | Apr 29, 2020 | Business growth, Industry trends, Leadership, Movers and shakers, Workshop

The coronavirus lockdown means we’ve had to cancel the inaugural launch of revolutionary Sernik System For Big Case Dentistry in Europe (slated for three locations in the UK and Ireland from May 11 to 15). Happily Michael Sernik is hosting a live webinar for...

My order out of chaos graph™

by Guest | Mar 11, 2020 | Business growth, Leadership, Movers and shakers, Performance reporting, Planning

Working as a consultant to dental practice owners I have become convinced of the value of a tool that I created during my MBA. For want of a better name I’ve called it the Abstraction Model. I’ve seen it make a difference for practice owners who engage...

Are the sleeping corporate giants waking up?

by Jonathan Fine | Feb 26, 2020 | Communications, Cosmetic dentistry, Movers and shakers, NHS, Recruitment

In a sign the largest group in the UK is embracing retail philosophy, Mydentist launched its first ‘Mysmile pod’ in a shopping centre in Gateshead, Tyne and Wear, this week. Another one is about to follow at Meadowhall shopping centre in Sheffield....

My first year: best and worst decisions as a principal

by Zac Fine | Feb 19, 2020 | Business growth, Leadership, Movers and shakers, Self care, Treatment co-ordinators

Dr Jonny Cochrane at The Bristol Dental Practice is about to complete his first year as an owner. He’s 31. His learning curve has been extreme as a first timer because he’s gone big, fast. Some things went wrong, but he’s come out stronger. Many...

The man who can smash your associates’ glass ceiling

by Zac Fine | Feb 12, 2020 | Business growth, Industry trends, Leadership, Movers and shakers, Workshop

Michael Sernik is a one man global revolution in dentist-patient communication. His technique goes to the heart of what usually frustrates serious practice growth: the limited ability of associates to break through an average daily yield (ADY) of around £3k. The...

Your biggest challenge for the next decade. And your solution

by Guest | Feb 5, 2020 | Business growth, Industry trends, Leadership, Movers and shakers, Workshop

For me, as a management consultant, the salient feature of the past 10 years in dentistry has been the end of the easystreet sole trader lifestyle. Today practice owners must run proper businesses, with all the attendant responsibilities and opportunities for scalable...