fine words
You’re paying Google tax, why not make it count?
We're all paying a Google tax. It has a monopoly, or near enough, in online search around the world. Some countries want to enforce fair competition but the juggernaut, based in the US,...
The ortho war spreads to Australia
Another day, another fight between disrupters and agents of the status quo. Invisalign and the direct to consumer firms SmileDirectClub, EZ Smile and WonderSmile are being investigated in...
Integrated healthcare, supermarket style
Imagine a superpolyclinic led by dentistry — after lots of talk (and hype) Walmart is in trials. The US based multinational retailer (and owner of ASDA), which has a chain of hypermarkets,...
2020’s biggest dental disrupter? HMRC
It's not the crashing retail rental values, the fallout from the general election, the NHS or even the post-Brexit blues that will have the largest impact on the future of dentistry in the...
Some pointers on clinical photography
On a video and photography shoot we just did our photographer got loads of support from the social media manager, who had a background in photography and knew what he was after. Natalia...
You miss a flight despite being on time. Stressed?
Is stress good or bad? We seem to be universally conditioned to view it negatively. How often have you heard these? "He's off work due to stress." "Her stress levels are too high, she's...
Leadership capital: how much do you have?
I sometimes struggle trying to explain to my clients how to maintain goodwill and buy-in from your team. How to be seen to go the extra mile consistently. Some leaders have the incredible...
Learn from these slick freedom fighters
Don't you just love disrupters? I do. They turn the tables and make life exciting. "Open for a lifestime supply of confidence" are the tantilisating words, written in large white font, on...
How do you deal with the recruitment crisis?
It's hard to recruit the right dentist. Maybe that's because recruitment is a tricky business. But something strange has happened since I wrote Moonwalking For Dentists in 2014. That book...
Do you need a communications strategy like this?
Imagine you’ve got the best clinical team in the world, covering all the specialities, and a state of the art clinic with heavy investment in the latest CBCT scanner, CEREC and intra-oral...