fine words
Coronavirus: how to prepare for best and worst case scenarios
Five weeks ago my old pal and client of 10 years Tom Keppel rang and said, "Jonny, I’m getting really worried about this coronavirus thing, I think it could really harm my practice." Tom’s...
Are the sleeping corporate giants waking up?
In a sign the largest group in the UK is embracing retail philosophy, Mydentist launched its first 'Mysmile pod' in a shopping centre in Gateshead, Tyne and Wear, this week. Another one is...
My first year: best and worst decisions as a principal
Dr Jonny Cochrane at The Bristol Dental Practice is about to complete his first year as an owner. He's 31. His learning curve has been extreme as a first timer because he's gone big, fast....
The man who can smash your associates’ glass ceiling
Michael Sernik is a one man global revolution in dentist-patient communication. His technique goes to the heart of what usually frustrates serious practice growth: the limited ability of...
Your biggest challenge for the next decade. And your solution
For me, as a management consultant, the salient feature of the past 10 years in dentistry has been the end of the easystreet sole trader lifestyle. Today practice owners must run proper...
How to survive the 20s
At the back end of last year the Fine and Hive teams spent a day in a beachside hotel wondering about the next 10 years in dentistry. We split into groups and brainstormed the main themes,...
ASA bid to freeze Botox posts on social media
January 31st. Tax deadline. It's also the day the Advertising Standards Authority (ASA) starts going after Botox ads on social media in the UK. It will be pulling down posts that can be...
Is rudeness crippling your business?
When we're rude to colleagues, the evidence is overwhelming that we perform worse and this is particularly the case when we're doing something complex in a team, like dentistry. In medicine...
Will your business manager take you to 2030?
A good business manager (BM) in dentistry can seem chimeric. You can do your best to recruit the right person but then you can only hope and trust that they will deliver. That transition...
Your treatment coordinator is your salvation
The next five years in UK and Irish dentistry are all about retailisation, a process that's already in full swing but has some way to go. The dental practices and small groups that have...