fine words
Recruiting the right business manager
We wrote an article last summer called They’re key to growth, but why do 25% of business managers in dentistry fail? It’s a difficult question that we still haven’t answered in full, but...
Backlinks don’t work anymore. Wrong
We’ve been hearing that it’s now common for agencies to tell their clients that search engine optimisation (SEO) is no longer just about link building and blogs and is much more about PPC...
8 reasons to do facial aesthetics
Back in June 2017 I wrote an article praising the customer-centric homepage of Sk:n, a cosmetics chain that at the time had 46 clinics in the UK. It had five more when it was bought for £35m...
Divorce: welcome back to life
A punchy little message with the subject line “Divorce” grabbed my attention when it landed in my inbox recently. Maybe it’s the time of year — I know a few couples who hit the skids in...
Softly, softly, catchee monkey
How good are your soft skills? Things like communication, leadership, team building, self-motivation, decision making and problem solving? It’s hard to know isn’t it? You might feel really...
Portman Dental Care to invest heavily in Irish practices
Portman Dental Care will start buying dental practices in Ireland this year. It wants 30 and is inviting stakeholders to dinner in Dublin on Monday to spread the word. We caught up with Gary...
Read this before you buy or sell a dental practice in 2019
Is 2019 going to be the year you buy or sell a dental practice? We caught up with Lily Head of Lily Head Dental Practice Sales for an update on how the market’s doing and what to look for in...
2019’s anti-wrinkle treatment can boost your business
“Been around for a while. Not nearly as good as Botox for wrinkles. Needs repeat treatments. Will offer when busier.” “Just like PRGF.” “Been doing it for last 18 months... works great......
Videos that deliver new orthodontic patients
This week one of my clients sent me a video by the American Association of Orthodontists (AAO) that I think nails the message that practices with Specialist Orthodontists in the UK and...
Patients prefer ultrasound extractions, so be a pioneer
Last week’s Sunday Times picked up on a report by the Royal College of Surgeons about a potential gamechanger in the dental patient journey: piezo electric drills. They’re “less painful,...