by Zac Fine | Jun 19, 2019 | Content, Facial aesthetics
A lengthy feature by thejournal.ie has documented the rise in demand for lip and facial fillers in Ireland along with growing concerns about rogue operators. The piece covered a lot of ground, which we’ve condensed below. If you provide dermal fillers in Ireland...
by Jonathan Fine | Feb 21, 2018 | Admin, Finance
Typically we use suppliers because we get into a habit, and usually existing customers are treated less well in terms of incentives, pricing and even service delivery than new customers. In essence they get taken for granted. If you want to fix that then I strongly...
by Jonathan Fine | Feb 14, 2018 | Branding, Pricing
The massive and sustained growth in private dentistry has been fuelled principally by the provision of high value treatments like implants and adult orthodontics. The vast majority of these new patients originate from a web search. Inevitably, as the market has grown...
by Zac Fine | Sep 6, 2017 | Acquisitions, Disposals, Exit plan, Leadership, Movers and shakers, Site finding
Customer service in dentistry has come a long way in the past 15 years. The best practices blend clinical excellence with a customer-centric sensibility. There’s more choice, more transparency, and business processes are evolving. A notable ingredient in this...