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Bad reviews are a huge opportunity, not a problem

Bad reviews are a huge opportunity, not a problem

by Jonathan Fine | May 23, 2018 | Branding, Business growth, Communications, Online reviews

In any service or retail business, online reviews from customers are valuable because they generate new business. But people often forget they do something else too: they provide concrete material on which to base improvements to your services. This can backfire if...

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United Kingdom

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