by Stewart Roode | Dec 14, 2016 | Blog, Business growth, Communications, Online reviews
A stitch in time saves nine By Stewart Roode. December 14, 2016. As service levels in dentistry get more transparent online reviews are becoming more prolific and ever more important. And, now we’re seeing dental practices ramp up their social media activity, the...
by Jonathan Fine | Jul 6, 2016 | Blog, Communications
Reputation, reputation, reputation By Jonathan Fine. July 6, 2016. Shockingly, just 38 per cent of online complaints ever receive a response, according to the Dutch survey agency TNS NIPO. And as 71 per cent of online complaints — by which I mean negative posts...
