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The disruptive therapist business model: a case study

The disruptive therapist business model: a case study

by Zac Fine | Jun 11, 2019 | Business growth, Costs, Direct access, Leadership, Pricing, Recruitment

When the GDC gave direct access the green light in 2013 it created an incredible opportunity for significantly bigger margins in dental businesses. Anyone prepared to delegate their associates’ work to therapists could drastically cut costs, but for whatever...
Are you on the safe facial aesthetics list?

Are you on the safe facial aesthetics list?

by Jonathan Fine | May 2, 2019 | Business growth, Communications, Facial aesthetics

The UK facial aesthetics industry is now thought to be worth £2.75bn. It’s been six years since the Keogh Report, a review on cosmetic treatments by NHS medical director Professor Sir Bruce Keogh, but despite his recommendation that fillers be made prescription,...
Could you be seeing three horizons?

Could you be seeing three horizons?

by Jonathan Fine | Apr 3, 2019 | Business growth, Planning, Wealth management

In March I co-ran a course for Fine Company clients with my son Dan and it was, to put it mildly, a moving experience. Not just for me but for the delegates and Dan too. We were collaborating in such a way that it was very powerful. Dan, a consultant at Hive Business,...
Patients prefer ultrasound extractions, so be a pioneer

Patients prefer ultrasound extractions, so be a pioneer

by Jonathan Fine | Jan 2, 2019 | Business growth, Treatment modalities

Last week’s Sunday Times picked up on a report by the Royal College of Surgeons about a potential gamechanger in the dental patient journey: piezo electric drills. They’re “less painful, more precise, more effective and much quieter” and are already being used by a...
Why aren’t dentists selling hearing aids?

Why aren’t dentists selling hearing aids?

by Jonathan Fine | Dec 12, 2018 | Business growth, Treatment modalities

There are 11m people living with hearing loss in the UK and that’s going to rise to 15.6m by 2035. I bet you can guess what I’m going to say next. Two words: growth market. And seven more: that dental practices are primed to service. Why is this a growth market? On...
Why aren’t dentists selling hearing aids?

Why aren’t Irish dentists selling hearing aids?

by Jonathan Fine | Dec 12, 2018 | Business growth, Ireland, Treatment modalities

The HSE estimates that 17% of the population has some sort of hearing loss, which equates to more than 800,000 people. But that number is going to rise dramatically because of two phenomena: Ireland’s population has been getting steadily older since the 1980s. In the...
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My order out of chaos graph™

Working as a consultant to dental practice owners I have become convinced of the value of a tool that I created during my MBA. For want of a better name I've called it the Abstraction Model....

Coronavirus: how to prepare for best and worst case scenarios

Five weeks ago my old pal and client of 10 years Tom Keppel rang and said, "Jonny, I’m getting really worried about this coronavirus thing, I think it could really harm my practice." Tom’s...

Are the sleeping corporate giants waking up?

In a sign the largest group in the UK is embracing retail philosophy, Mydentist launched its first 'Mysmile pod' in a shopping centre in Gateshead, Tyne and Wear, this week. Another one is...

fine words

My first year: best and worst decisions as a principal

Dr Jonny Cochrane at The Bristol Dental Practice is about to complete his first year as an owner. He's 31. His learning curve has been extreme as a first timer because he's gone big, fast....

The man who can smash your associates’ glass ceiling

Michael Sernik is a one man global revolution in dentist-patient communication. His technique goes to the heart of what usually frustrates serious practice growth: the limited ability of...

Your biggest challenge for the next decade. And your solution

For me, as a management consultant, the salient feature of the past 10 years in dentistry has been the end of the easystreet sole trader lifestyle. Today practice owners must run proper...

How to survive the 20s

At the back end of last year the Fine and Hive teams spent a day in a beachside hotel wondering about the next 10 years in dentistry. We split into groups and brainstormed the main themes,...

ASA bid to freeze Botox posts on social media

January 31st. Tax deadline. It's also the day the Advertising Standards Authority (ASA) starts going after Botox ads on social media in the UK. It will be pulling down posts that can be...

Is rudeness crippling your business?

When we're rude to colleagues, the evidence is overwhelming that we perform worse and this is particularly the case when we're doing something complex in a team, like dentistry. In medicine...

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