by Jonathan Fine | Dec 30, 2016 | Blog, Business growth, Performance reporting
Staring at information causes blindness By Jonathan Fine. December 30, 2016. I reckon you’ve probably heard the phrase “if you can’t measure it you can’t manage it” and it’s fair to say that most practices have management software that delivers information. Masses...
by Mike Hesketh | Jun 15, 2016 | Blog, Business growth
How I dodged a bullet with performance reporting By Mike Hesketh. June 15, 2016. A lovely little scenario unfolded in The Exeter Dental Centre a few Mondays ago. We were going through the morning huddle at 0800. Mondays are always busy as the weekend team want to...