by Jonathan Fine | Oct 4, 2017 | Business growth
I’m often asked to describe the stand out characteristics of a typical highly successful private dental practice — what’s needed before growth is guaranteed? — and in response I always trot out my eight golden rules because they never fail my clients. The revenue mix...
by Zac Fine | Sep 6, 2017 | Acquisitions, Disposals, Exit plan, Leadership, Movers and shakers, Site finding
Customer service in dentistry has come a long way in the past 15 years. The best practices blend clinical excellence with a customer-centric sensibility. There’s more choice, more transparency, and business processes are evolving. A notable ingredient in this...
