Get away from the dental exam, charge a consultation fee to allow safe practice, a cooling off period, and also protects the business financially
Create a unique patient journey
Make it easy to get in touch
Refreshments and friendly staff on site
After care contact and next day follow up contact
Testimonials, including videoing patients for the website
Sending cards, flowers and M&S vouchers to patients who bring in word of mouth referrals
Asking for online reviews from every patient via SurveyMonkey.
Getting the team right, including not requiring the front of house team to wear clinical attire
Social media activity – upload videos and keep it constant, doing about five Instagram posts a week and five Facebook posts. One uploaded video on Instagram of a makeup artist having her lips augmented had 40,000 views.
“Sometimes in life you need somebody that knows what they are doing to give you a push at a critical moment! Jonny did just that and, to be honest, he has been pushing me ever since”
Martina Collins, Martina Collins Dental & Skin Clinic